Description
Job Title: Customer Service Representative
About the Role:
We are seeking enthusiastic and customer-focused individuals to join our team. As a Customer Service Representative, you will be the primary point of contact for our customers, providing support and assistance via phone and email. You will handle inquiries, resolve issues, and ensure a positive customer experience.
Responsibilities:
* Answer incoming calls and respond to customer emails.
* Provide product and service information to customers.
* Resolve customer inquiries and complaints efficiently.
* Process orders, forms, applications, and requests accurately.
* Identify and escalate priority issues to the appropriate channels.
* Follow up with customers to ensure their issues are resolved satisfactorily.
* Maintain customer records by updating account information regulari
contact 03/12/28/99/091