Description
Job Description: Virtual Practice Manager – Mental Health/Psychiatry Clinic
PrimeMed Billing & Credentialing Services is seeking an experienced Virtual Practice Manager to manage the daily administrative operations of a mental health/psychiatry practice. The ideal candidate must have excellent communication skills, strong organizational abilities, and at least one year of experience working as an in-office or virtual practice manager.
Key Responsibilities
* Manage daily administrative operations of the psychiatry practice.
* Coordinate patient scheduling, appointment confirmations, cancellations, and follow-ups.
* Communicate professionally with patients, providers, and insurance companies.
* Monitor incoming calls, emails, messages, and patient inquiries.
* Coordinate with front desk staff and clinical providers to ensure smooth operations.
* Maintain accurate patient records and protect confidential health information in compliance with HIPAA.
* Monitor appointment availability, no-shows, and patient engagement.
* Prepare daily reports and ensure all outstanding tasks are completed.
Requirements
* Minimum of 1 year of experience as an office manager, practice manager, or virtual medical practice manager.
* Experience in a mental health, psychiatry, or behavioral health practice is preferred.
* Excellent verbal and written English communication skills.
* Strong knowledge of appointment scheduling, patient coordination, and medical office workflows.
* Ability to work independently, manage multiple tasks, and meet deadlines.
* Familiarity with EHR/EMR systems and HIPAA requirements.
Working Hours
The schedule will rotate within the 5:00 PM to 6:00 AM Pakistan Standard Time window, depending on the clinic’s operational requirements.
Compensation
Competitive salary based on experience and qualifications.
How to Apply
Interested candidates should submit their CV along with a brief description of their relevant experience managing a medical or mental health practice.