Description
Job Description – Service Center Technician
Job Responsibilities:
- Diagnose, troubleshoot, and repair MPPTs, Solar Chargers, Battery Chargers, UPS systems, and Solar Inverters.
- Inspect, repair, and test warranty/claim products received at the Service Center.
- Create and process warranty claims in the Claim Center and maintain proper service records.
- Perform quality testing after repairs to ensure products meet company standards.
- Provide excellent customer service by addressing customer concerns professionally and ensuring customer satisfaction.
- Maintain cleanliness and proper organization of the Service Center, tools, and spare parts.
- Follow company policies, service procedures, and safety standards at all times.
Working Hours:
- 11:00 AM to 9:00 PM
Required Skills & Qualifications:
- Experience in repairing electronic equipment.
- Strong knowledge of MPPTs, Solar Chargers, Battery Chargers, UPS systems, and Solar Inverters.
- Good troubleshooting, fault-finding, and soldering skills.
- Basic computer skills for claim processing and service record management.
- Good communication and customer handling skills.
- Responsible, hardworking, and able to work effectively in a team.
note. lunch and tea will be provided daily
sunday off