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Details
Hiring Person/CompanyHiring as Company
Company NameTechorphic
Type of AdJob Offer
Salary from20000
Salary to25000
Career LevelEntry Level
Salary PeriodMonthly
Position TypeFull-time
Description
Job Title: Customer Service Representative & Order Fulfillment Associate
Company: spiral clothing
Location: sabzazar
Employment Type: Full-time
About Us:
spiral clothing is an exciting and growing online store dedicated to delivering quality products and a seamless shopping experience to customers. We’re passionate about great service and fast, reliable order fulfillment.
Job Summary:
We are looking for a highly motivated and detail-oriented individual to join our team as a Customer Service Representative and Order Fulfillment Associate. This dual-role position is crucial to maintaining excellent customer relationships and ensuring timely and accurate delivery of orders.
Responsibilities:
Customer Service:
Respond promptly to customer inquiries via email, chat, and social media.
Resolve product or service issues professionally and effectively.
Provide product information, order updates, and return/refund assistance.
Maintain a positive, empathetic, and professional attitude at all times.
Order Fulfillment:
Process incoming orders accurately and efficiently.
Coordinate with suppliers, warehouses, or logistics partners to ensure timely shipment.
Track orders and provide status updates to customers.
Handle product returns and exchanges as needed.
Requirements:
Prior experience in customer service or order fulfillment (preferred).
Strong written and verbal communication skills.
Attention to detail and ability to multitask.
Proficient with order management systems and basic e-commerce platforms (e. g. , Shopify, WooCommerce, etc. ).
Ability to work independently and take initiative.
Working Hours:
Flexible, with availability to respond to customer queries during peak hours.
10 to 7
Why Join Us?
Work in a growing, remote-friendly startup.
Opportunity to grow within the company.
Supportive and friendly work culture.
How to Apply:
Please send your resume or call me at (View phone number)
Listed by private user
spiral clothing
Member since Jul 2017
See profile
Location
Pakistan
Ad id 1100615488
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