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Details
Hiring Person/Company Hiring as Company
Type of Ad Job Offer
Salary from 70000
Salary to 100000
Career Level Mid-Senior Level
Salary Period Monthly
Description
SALON GENERAL MANAGER
For Premium Salon
Position: General Manager
Employment Type: Full-Time
Key Responsibilities
Salon Operations
- Oversee the complete day-to-day operations of the salon.
- Ensure smooth coordination between reception, stylists, skin experts, and support staff.
- Maintain premium service, grooming, hygiene, and customer-experience standards.
- Monitor daily appointments, walk-ins, staff schedules, and salon workflow.
- Ensure all salon policies and SOPs are followed consistently.
Sales & Business Growth
- Take responsibility for daily sales, revenue, and overall salon performance.
- Develop strategies to increase bookings, repeat customers, memberships, and service sales.
- Monitor staff performance and implement targets and incentives.
- Review daily and monthly sales reports and identify areas for improvement.
Team Management
- Lead, motivate, and manage the entire salon team.
- Monitor attendance, punctuality, discipline, grooming, and performance.
- Conduct staff meetings, training, and performance reviews.
- Assist with recruitment, onboarding, and staff development.
- Resolve internal staff issues professionally.
Customer Experience
- Ensure every client receives a professional and premium experience.
- Handle customer complaints and feedback effectively.
- Monitor Google reviews, customer feedback, and service quality.
- Build strong relationships with regular and VIP clients.
Administration & Inventory
- Monitor salon inventory, products, tools, and consumables.
- Coordinate with the inventory/admin team to maintain appropriate stock levels.
- Monitor wastage, operational costs, and unnecessary expenses.
- Ensure accurate documentation and reporting.
Requirements
- 3–5+ years of experience in salon, spa, hospitality, retail, or similar management.
- Proven experience managing teams and daily operations.
- Strong leadership, communication, and problem-solving skills.
- Good understanding of sales, customer service, and business development.
- Strong organizational and administrative abilities.
- Professional, confident, and well-groomed personality.
- Ability to work under pressure and take responsibility for overall salon performance.
Key Performance Areas
- Revenue & sales growth
- Customer satisfaction & retention
- Staff performance
- Operational efficiency
- Service quality
- Inventory & cost control
- Team discipline
- Overall salon profitability
Salary: Competitive + Performance-Based Incentives
Your safety matters to us!
- Only meet in public / crowded places such as metro stations and malls.
- Never go alone to meet a buyer / seller, always take someone with you.
- Check and inspect the product properly before purchasing it.
- Never pay / transfer any money in advance before inspecting the product.
Ad ID: 1117965503
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