Description
1. Oversee day-to-day restaurant operations.
2. Ensure excellent customer service and dining experience.
3. Supervise kitchen, service and support staff.
4. Ensure food quality, presentation and consistency.
5. Manage inventory, procurement and stock replenishment.
6. Monitor food costs, wastage and expiry management.
7. Ensure hygiene and food safety standards.
8. Manage staff attendance, rosters and performance.
9. Handle customer complaints and resolve service issues.
10. Ensure cleanliness, maintenance and overall facility upkeep.