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Details
Hiring Person/Company Hiring as Company
Type of Ad Job Offer
Salary from 30000
Career Level Entry Level
Salary Period Monthly
Position Type Part-time
Description
Customer Service Representative (CSR) – Responsibilities
- Respond to customer inquiries via calls, WhatsApp, email, and social media.
- Explain academy courses, fees, and schedules.
- Book and confirm free trial classes.
- Follow up with new leads and existing students.
- Convert inquiries into enrollments.
- Coordinate with teachers for class scheduling.
- Maintain accurate customer records and daily reports.
- Resolve customer concerns professionally.
- Send reminders for classes and fee payments.
- Achieve daily and monthly performance targets.
- Maintain professional communication and excellent customer service at all times. This version is suitable for a job description, SOP, or staff handbook.
Your safety matters to us!
- Only meet in public / crowded places such as metro stations and malls.
- Never go alone to meet a buyer / seller, always take someone with you.
- Check and inspect the product properly before purchasing it.
- Never pay / transfer any money in advance before inspecting the product.
Ad ID: 1117110922
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