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Details
Hiring Person/Company Hiring as Individual
Company Name TRAVELLER
Type of Ad Job Offer
Salary from 35000
Salary to 45000
Career Level Associate
Description
Hotel Traveler Cant Lahore is a hospitality-focused property offering comfortable accommodations and welcoming service to guests traveling for business and leisure. Located in Lahore, the hotel aims to provide a safe, clean, and friendly environment with efficient front desk and guest support services. Team members are encouraged to deliver professional, courteous assistance to all visitors while maintaining high standards of service. The hotel values reliability, teamwork, and a positive attitude in creating an excellent guest experience.
Role Description The Front Desk Receptionist is a full-time, on-site role based at Hotel Traveler Cant Lahore in Lahore. This role is responsible for greeting guests, managing check-in and check-out procedures, answering phones, and responding to inquiries in a professional and courteous manner. The receptionist maintains guest records, handles reservations, processes payments, and coordinates with housekeeping and other departments to ensure smooth operations. Daily tasks include managing the reception area, handling emails, maintaining logs and basic clerical documentation, and providing clear information about hotel services and local amenities. The role also involves resolving guest concerns promptly, supporting colleagues when needed, and following hotel policies and safety procedures.
Qualifications
Strong customer service and communication skills, with the ability to interact professionally and courteously with guests and colleagues.
Demonstrated receptionist duties experience, including greeting guests, managing check-in/check-out, and handling reservations.
Proficient phone etiquette and the ability to manage incoming calls, messages, and inquiries efficiently.
Basic clerical skills, such as managing records, using office software, handling emails, and organizing documentation.
Ability to remain calm under pressure, solve problems quickly, and manage multiple tasks with attention to detail.
Prior experience in a hotel or hospitality environment is preferred but not required.
Basic computer literacy and familiarity with reservation or front office systems is an advantage.
Ability to work in shifts, including evenings, weekends, and holidays as needed.
Your safety matters to us!
- Only meet in public / crowded places such as metro stations and malls.
- Never go alone to meet a buyer / seller, always take someone with you.
- Check and inspect the product properly before purchasing it.
- Never pay / transfer any money in advance before inspecting the product.
Ad ID: 1120515383
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