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Description
WE ARE HIRING – OPERATIONS COORDINATOR
We are looking for a Operations Coordinator to join our team and support the daily operations of our ride-hailing application.
Job Responsibilities:
Monitor daily ride-hailing operations and ensure smooth service.
Coordinate with drivers and handle operational issues.
Monitor driver availability, acceptance rates, cancellations, and trip performance.
Follow up on driver requests, complaints, and operational concerns.
Coordinate with the customer support team to resolve ride-related issues.
Monitor live trips and take necessary action in case of delays or problems.
Ensure drivers follow company policies and operational procedures.
Assist in driver onboarding, documentation, and activation.
Prepare daily/weekly operational reports and track KPIs.
Identify operational problems and coordinate with the relevant departments for solutions.
Coordinate with the technical team regarding application-related issues.
Support the Operations Manager in improving service quality and operational efficiency.
Requirements:
Previous experience in ride-hailing, transportation, logistics, fleet, or delivery operations is preferred.
Good communication and coordination skills.
Ability to work under pressure and handle multiple tasks.
Good knowledge of MS Office / Google Sheets.
Strong problem-solving and decision-making skills.
Ability to work in shifts.
Location: Al-Rehman Garden Ph 2, near Phool Mandi.
Position: Operations Coordinator
Industry: Ride-Hailing / Transportation
Interested candidates can send their CV to:
Email: [redacted email address]
WhatsApp: (View phone number)
Join our team and be part of building the future of smart transportation!
Your safety matters to us!
- Only meet in public / crowded places such as metro stations and malls.
- Never go alone to meet a buyer / seller, always take someone with you.
- Check and inspect the product properly before purchasing it.
- Never pay / transfer any money in advance before inspecting the product.
Ad ID: 1119088734
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