Description
Security company
The Control Room Operator is accountable to the Control Room Manager for the scheduling of security officers, Monitoring check calls, Responding to telephone and email queries and a variety of administration duties. This will include compliance, statutory, contractual and company regulations and processes.
The control room operator will ensure exemplary standards of security and customer service are provided to the customers at all times. Control room is 24 hours operational and will follow shift petrean.
The Ideal Candidate
Essential:
• An intermediate knowledge of Microsoft products is essential (word, excel, power point and outlook)
• Planning & Organisational Skiils with experience of time management/ prioritising
• A “can do” and flexible attitude
• Experience of time management/ prioritising
• Previous security control room experience (Optional)
• Excellent communication skills