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Hiring a customer support representative for E-commerce store 0
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Hiring a customer support representative for E-commerce store

DHA Phase 2 Extension, Karachi
2 hours ago
Details
Hiring Person/Company Hiring as Company
Company Name Careaze Pakistan
Type of Ad Job Offer
Salary from 25000
Salary to 39999
Career Level Entry Level
Description
We are looking for a highly organized and proactive Customer Service Representative to join our e-commerce team. The ideal candidate will be responsible for managing day-to-day operations, ensuring smooth order processing, and providing excellent customer support. Key Responsibilities: Shopify Order Management: Process, manage, and track daily orders through the Shopify dashboard to ensure accurate and timely fulfillment. WhatsApp Chat Handling: Respond promptly to customer inquiries, resolve issues, and provide polite and helpful support via WhatsApp. Courier Management: Coordinate with logistics partners, generate shipping labels, track parcels, and manage any delivery delays or return issues. Requirements: Prior experience with Shopify and e-commerce order fulfillment. Strong written communication skills for professional WhatsApp interactions. Familiarity with local courier portals and shipment tracking. Ability to multitask, stay organized, and work efficiently in a fast-paced environment.
Your safety matters to us!
  • Only meet in public / crowded places such as metro stations and malls.
  • Never go alone to meet a buyer / seller, always take someone with you.
  • Check and inspect the product properly before purchasing it.
  • Never pay / transfer any money in advance before inspecting the product.
Ad ID: 1115310530
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