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Details
Hiring Person/Company Hiring as Individual
Type of Ad Job Offer
Salary from 10000
Salary to 15000
Career Level Associate
Salary Period Monthly
Description
We are looking for a responsible, confident, and customer-focused female candidate to join our team for a growing e-commerce business operating on Shopify.
Job Responsibilities:
Handle customer inquiries through WhatsApp, Instagram, and Facebook.
Respond to customer messages and queries professionally.
Manage and confirm customer orders through Shopify.
Follow up with customers regarding order confirmations.
Assist customers with delivery, tracking, and order-related issues.
Handle customer complaints, returns, and exchange requests.
Maintain daily customer and order records.
Requirements:
Good communication skills in Urdu and basic English.
Basic computer and internet knowledge.
Familiarity with social media platforms and WhatsApp Business.
Shopify knowledge will be an advantage.
Good communication and problem-solving skills.
Responsible, punctual, and well-organized.
Fresh candidates can also apply.
Job Details:
Position: Female Customer Support Representative
Job Type: Full-Time
Location: Islamabad
Salary: Based on skills and experience
Interested candidates are encouraged to share their CV.
Your safety matters to us!
- Only meet in public / crowded places such as metro stations and malls.
- Never go alone to meet a buyer / seller, always take someone with you.
- Check and inspect the product properly before purchasing it.
- Never pay / transfer any money in advance before inspecting the product.
Ad ID: 1121555089
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