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Female Customer Service Office Representative
Lahore Medical Housing Society, Lahore
4 weeks agoDetails
Hiring Person/CompanyHiring as Company
Type of AdJob Offer
Salary from25000
Salary to50000
Career LevelEntry Level
Salary PeriodMonthly
Position TypeFull-time
Description
Office Location: Near Lahore Medical & Dental College, Lahore
Overview:
We are seeking a Female Customer Service Office Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service to our clients, handling inquiries, resolving complaints, and ensuring customer satisfaction. This role will primarily involve office-based duties, requiring excellent communication skills and a friendly demeanor.
Responsibilities:
Greet customers in a courteous and professional manner.
Answer incoming calls and respond to customer inquiries promptly and efficiently.
Provide product information, pricing, and availability to customers.
Resolve customer complaints and issues in a timely and effective manner.
Collaborate with other departments to ensure seamless customer service delivery.
Maintain accurate records of customer interactions and transactions.
Assist in administrative tasks such as data entry, filing, and organizing office supplies.
Stay up-to-date with product knowledge and company policies to provide accurate information to customers.
Provide feedback and suggestions for improving customer service processes.
Requirements:
Previous experience in customer service or a related field preferred.
Strong interpersonal skills and the ability to build rapport with customers.
Proficiency in using computers and basic office software.
Ability to work effectively in a fast-paced environment.
Flexibility to adapt to changing priorities and customer needs.
Professional appearance and demeanor.
Contact at :[redacted email address] Whatsapp: (View phone number)
Note: This job description is intended to convey information essential to understanding the scope of the position and is not exhaustive. Duties may be added, deleted, or changed at any time at the discretion of management.
