Description
Oversee daily operations and ensure high-quality resident care and services.
Manage and supervise staff, schedules and duty rosters.
Ensure heaith, safety and hygiene standards are maintained.
Coordinate with nursing and medical staff when required.
Handle resident and family concerns with professionalism and empathy.
Manage housekeeping, food services, maintenance, purchasing and inventory.
Maintain SOPs, records and reports.
Build a positive and supportive environment for residents and staff.
Work on continuous improvement and quality standards.