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Details
Hiring Person/Company Hiring as Company
Company Name TANGLUR
Type of Ad Job Wanted
Salary from 28000
Salary to 30000
Career Level Entry Level
Description
E-commerce Operations Assistant
TANGLUR | Fashion & Apparel
We are looking for a highly organized, detail-oriented Operations Assistant to manage daily e-commerce operations, customer communication, order processing, and financial records.
Key Responsibilities:
Customer Support
Handle customer queries through WhatsApp and other channels.
Assist customers with order tracking, exchanges, returns, and complaints.
Maintain professional and timely communication.
Order Confirmation & Fulfilment
Confirm daily orders and verify customer details.
Process orders through Shopify and courier portals.
Coordinate dispatches, track shipments, and follow up on pending deliveries.
Maintain accurate records of fulfilled, cancelled, and returned orders.
Bookkeeping & Reporting
Maintain daily sales and sales return records.
Prepare daily and weekly operational reports.
Maintain organized and accurate financial records.
Requirements:
Excellent command of Google Sheets is mandatory.
Strong knowledge of formulas, filters, sorting, data validation, and reporting.
Good communication and customer-handling skills.
Strong attention to detail and accuracy.
Ability to multitask and manage daily deadlines.
Experience with Shopify or e-commerce operations is preferred.
Basic bookkeeping and reconciliation knowledge.
Job Details:
Location: North Nazimabad, Karachi
Company: TANGLUR
Position: Operations Assistant
To Apply: Send your CV with the subject line "Operations Assistant on:
-tanglur. [redacted email address]
or whatsapp us on (View phone number)
Your safety matters to us!
- Only meet in public / crowded places such as metro stations and malls.
- Never go alone to meet a buyer / seller, always take someone with you.
- Check and inspect the product properly before purchasing it.
- Never pay / transfer any money in advance before inspecting the product.
Ad ID: 1121391388
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