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Details
Hiring Person/Company Hiring as Company
Company Name Softaxe
Type of Ad Job Offer
Salary from 50000
Salary to 70000
Career Level Associate
Description
Softaxe is seeking an experienced and professional Customer Service Representative (CSR) with a strong background in the printing and packaging industry and proven experience handling UK and USA sales campaigns.
The ideal candidate must be experienced in managing international customer inquiries, handling PPC-generated leads, following up on quotations, and converting potential customers into confirmed orders.
Key Responsibilities
Handle customer inquiries through calls, emails, and WhatsApp.
Manage UK and USA campaign leads professionally.
Understand custom packaging requirements, including dimensions, materials, printing, and finishing.
Follow up on quotations and convert leads into sales.
Coordinate with packaging designers and quotation teams.
Maintain CRM records and manage lead follow-ups.
Communicate professionally with international clients.
Required Qualifications
Must have experience in the printing and packaging industry.
Must have experience working on UK and USA sales campaigns.
Excellent spoken and written English communication skills.
Experience in customer service, telesales, or B2B sales.
Strong lead management and quotation follow-up skills.
Familiarity with CRM, Google Sheets, and WhatsApp Business.
How to Apply
Interested candidates should submit their CV highlighting their printing and packaging experience, UK/USA campaign experience, and sales conversion skills.
Candidates without relevant printing and packaging experience will not be considered.
Work Location: In person
Your safety matters to us!
- Only meet in public / crowded places such as metro stations and malls.
- Never go alone to meet a buyer / seller, always take someone with you.
- Check and inspect the product properly before purchasing it.
- Never pay / transfer any money in advance before inspecting the product.
Ad ID: 1121432009
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