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Details
Hiring Person/Company Hiring as Company
Company Name ROUND THE CLOCK AIRPORT TRANSFER
Type of Ad Job Offer
Salary from 25000
Salary to 100000
Career Level Entry Level
Description
Customer Support Executive – Round The Clock Airport Transfers
We Are Hiring! Join Our Growing Team
Round The Clock Airport Transfers is looking for motivated, professional and customer-focused individuals to join our team as Customer Support Executives.
We provide airport transfers, private hire journeys and executive transportation services. We are looking for people who can help manage daily bookings, communicate with customers and coordinate effectively with our drivers and operations team.
Key Responsibilities
* Handle customer enquiries through phone calls, WhatsApp, email and online platforms.
* Manage new reservations, booking confirmations and customer requests.
* Coordinate with drivers regarding pickups, drop-offs and journey updates.
* Monitor flight arrivals, delays and airport pickup arrangements.
* Handle booking amendments, cancellations and customer complaints.
* Prepare quotations and assist customers with payment enquiries.
* Maintain accurate booking records and ensure smooth daily operations.
* Provide professional customer service and resolve issues efficiently.
Requirements
* Excellent English communication skills (spoken and written).
* Good customer service and problem-solving abilities.
* Basic computer skills and familiarity with email, WhatsApp and online systems.
* Ability to multitask and work in a fast-paced environment.
* Responsible, punctual and professional attitude.
* Previous experience in customer support, transport or booking operations is preferred.
What We Offer
* Professional working environment.
* Competitive salary (based on experience).
* Opportunities for career growth.
* Supportive team and ongoing learning.
* Opportunity to work with an international transport operation.
How to Apply
Interested candidates are invited to apply with their updated CV.
Company: Round The Clock Airport Transfers
Position: Customer Support Executive
Join our team and become part of a growing airport transportation business!
Send us your resume at [redacted email address]
Your safety matters to us!
- Only meet in public / crowded places such as metro stations and malls.
- Never go alone to meet a buyer / seller, always take someone with you.
- Check and inspect the product properly before purchasing it.
- Never pay / transfer any money in advance before inspecting the product.
Ad ID: 1121274168
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