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Details
Hiring Person/Company Hiring as Company
Type of Ad Job Offer
Salary from 45000
Salary to 100000
Career Level Associate
Salary Period Monthly
Description
Company: NJ Services LLC
Shift: Night Shift (aligned with US Eastern Time)
Location: Office-based, Lahore
About the Role
NJ Services LLC is a U. S. -based company We're looking for a Customer Support Representative to be the primary point of contact for our carriers and clients — ensuring every call, email, and query is handled promptly and professionally, keeping our operations running smoothly around the clock.
Key Responsibilities
Serve as the first point of contact for carrier and client inquiries via phone and email.
Coordinate with the team to relay real-time updates and resolve issues quickly
Handle and de-escalate client/carrier complaints with professionalism.
Follow up proactively to ensure client satisfaction and repeat business
Requirements
Fluent English (spoken and written) — direct communication with U. S. -based clients.
Available for night shift (EST hours)
Prior experience in logistics industry is a strong plus, but not mandatory
Strong problem-solving ability and a calm, patient demeanor under pressure
Core Skills
Confident phone and written communication
Multitasking in a fast-paced environment
Customer handling and conflict resolution
Time management and attention to detail
only serious participants reach out. . . . . . .
for the quicker access. . . . . . just send your CV and a voice intro in English on the WhatsApp number below . . . . . . . .
0+3+1+2--4+5+4+8+8+2+8
Your safety matters to us!
- Only meet in public / crowded places such as metro stations and malls.
- Never go alone to meet a buyer / seller, always take someone with you.
- Check and inspect the product properly before purchasing it.
- Never pay / transfer any money in advance before inspecting the product.
Ad ID: 1118668644
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