Description
We are looking for a Customer Support Representative to join our team.
Responsibilities:
Handle customer calls, WhatsApp messages, and queries.
Confirm and verify customer orders.
Assist customers with order status, delivery, and product-related queries.
Coordinate with the logistics/courier team regarding deliveries.
Handle customer complaints professionally and provide suitable solutions.
Maintain accurate customer and order records.
Follow up with customers when required.
Requirements:
Good communication skills.
Polite, confident, and customer-friendly attitude.
Basic computer knowledge.
Previous experience in customer support or e-commerce will be a plus.
Fresh candidates with good communication skills can also apply.
Job Details:
Location: Tariq Road, Karachi
Timing: 10:00 AM – 7:00 PM
Full-Time Position
If you are confident in dealing with customers and have good communication skills, we'd love to hear from you!