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Details
Hiring Person/Company Hiring as Company
Company Name AWZ Soft
Type of Ad Job Offer
Salary from 25000
Salary to 35000
Career Level Associate
Description
We are looking for a professional, responsible, and well-mannered individual to join our e-commerce team as a Customer Support Executive.
The ideal candidate should have excellent communication skills, a professional attitude, and the ability to communicate confidently with customers through WhatsApp.
Key Responsibilities
Handle customer queries and provide timely, professional responses on WhatsApp.
Assist customers with product information, orders, deliveries, and general inquiries.
Follow up with customers and ensure a smooth buying experience.
Resolve customer concerns politely and efficiently.
Maintain a professional and positive relationship with customers.
Coordinate with the internal team regarding orders and customer requests.
Requirements
Minimum 14 years of education (Bachelor's degree preferred).
Excellent written and verbal communication skills.
Strong command of English and Urdu.
Professional, polite, and confident personality.
Good typing speed and basic computer skills.
Comfortable using WhatsApp and handling multiple customer conversations.
Previous experience in customer support, e-commerce, sales, or call center will be an advantage.
Punctual, responsible, and willing to learn.
What We Offer
Professional and friendly working environment.
Opportunity to develop valuable experience in the e-commerce industry.
Competitive salary based on experience and skills.
Growth opportunities for the right candidate.
Job Type: Full-Time
Position: Customer Support Executive
Work Location: Lahore Motorway City, Lahore
Experience: Fresh graduates may apply; relevant experience is preferred.
If you are professional, confident, customer-focused, and enjoy communicating with people, we would love to hear from you.
Your safety matters to us!
- Only meet in public / crowded places such as metro stations and malls.
- Never go alone to meet a buyer / seller, always take someone with you.
- Check and inspect the product properly before purchasing it.
- Never pay / transfer any money in advance before inspecting the product.
Ad ID: 1119011505
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