Description
Job Opening: Call Center Agents (Male & Female) – Online Travel Agency
Are you passionate about travel and providing excellent customer service? Join our dynamic team at a fast-growing online travel agency as a Call Center Agent!
We are looking for male and female candidates who are fluent in English and ready to deliver exceptional service to customers around the globe.
Position: Call Center Agent
Location: Citi Housing Jhelum
Employment Type: Full-time
Industry: Travel & Tourism
Key Responsibilities:
Handle inbound and outbound calls related to travel bookings, inquiries, and support.
Provide accurate information about flights, hotels, packages, and other travel-related services.
Assist customers in making, modifying, or cancelling travel reservations.
Resolve customer complaints and issues professionally and efficiently.
Maintain up-to-date knowledge of travel products, policies, and promotions.
Requirements:
Proficient English communication skills (both verbal and written) are mandatory.
Previous experience in a travel agency call center or customer service role is highly preferred.
Strong interpersonal skills and a customer-focused approach.
Ability to multitask and work in a fast-paced environment.
Familiarity with GDS systems (e. g. , Amadeus, Sabre) is a plus.
What We Offer:
Competitive salary and performance-based incentives.
Career growth opportunities in the travel industry.
Friendly and supportive work environment.
Training and development to enhance your skills.
How to Apply:
If you meet the requirements and are excited to be part of a growing travel team, please send your CV at WhatsApp (View phone number).
Join us and help travelers create unforgettable journeys!