1 / 1
Customer Service Representative
Tariq Road, Karachi
2 weeks agoDetails
Hiring Person/CompanyHiring as Company
Company NameOne Solution
Type of AdJob Offer
Salary from25000
Salary to28000
Career LevelAssociate
Salary PeriodMonthly
Position TypeFull-time
Description
We are currently seeking a dedicated and enthusiastic Customer Service Representative to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving issues, and providing outstanding support to ensure customer satisfaction.
Responsibilities:
Respond promptly to customer inquiries via phone or social media
Handle and resolve customer complaints in a professional and empathetic manner
Provide product/service information to customers
Process orders, returns, and exchanges
Maintain accurate records of customer interactions and transactions
Collaborate with other departments to ensure seamless customer experience
Requirements:
Proven experience as a Customer Service Representative or similar role
Excellent communication and interpersonal skills
Ability to multi-task, prioritize, and manage time effectively
Strong problem-solving abilities
Proficiency in computer skills
Ability to work in a fast-paced environment
