Description
We are currently accepting applications from female candidates only for this position.
We are looking for a Customer Support Agent (Preferably a Female) with strong communication skills for our Lahore Office at Johar Town. The agent must be able to resolve customers’ queries and answer every possible answer related to product.
Responsibilities:
Well acquainted with skills of handling customers(feedbacks/complaints)
Knowledge of basic computer applications(Browsing, MS Office)
Familiarity with customer service principles and practices
Maintaining the highest level of service by dealing with customers efficiently and increasing sales
Provide swift responses to customers on-time
Deliver a standard customer experience by maintaining the core values of our company
Requirements:
Should have 2-3 years of experience in Customer Service or related field
Must be familiar with cold calling
Excellent written and verbal communication in English
Strong communication skills
Experience in dealing with customers’ queries
Job Type: Full-time
Work Location: In person.