Description
CUSTOMER QUERIES & OFFICE ASSISTANT
Responsibilities:
• WhatsApp, Instagram & Facebook par customer queries handle karna
• Customers ko products, services, samples & orders ke regarding guide karna
• Customer follow-ups aur order conversion handle karna
• Orders aur customer data ka proper record maintain karna
• Daily sales/orders ki basic data entry
• Basic accounts-related entries aur payment records maintain karna
• Invoices/receipts ki basic preparation
• Excel / Google Sheets par records maintain karna
• Daily/weekly basic reports prepare karna
• Other basic office & administrative tasks
Requirements:
• Good communication & customer dealing skills
• Urdu + Basic English communication
• Confident, polite & responsible personality
• Normal to Fast typing speed with accuracy
• Basic MS Excel / Google Sheets knowledge
• Basic accounts/data entry ka understanding
• Numbers aur records handle karne mein accuracy
• Previous customer service/sales experience preferred
• Fresh candidates with good communication skills can also apply
IMPORTANT – PRE-INTERVIEW SCREENING
Interview se pehle WhatsApp par **1–2 minute ka Voice Note** send karna hoga.
Topic:
"Agar koi female ghar se apna small online business start karna chahe aur usay samajh na aa raha ho ke kahan se start kare, to aap usay kaise guide karengi?"*
Apne "Own Words" mein naturally explain karein.
(Is Voice Note ka purpose aapki "Communication, Confidence, Explanation aur Customer Dealing Skills" ko assess karna hai. )
Voice Note ke saath ye details bhi send karein:
**Name:**
**Age:**
**Education:**
**Previous Experience:**
**Expected Salary:**
**Availability / Joining Date:**
Interested candidates apna CV + Voice Note WhatsApp par send karein
Salary: Rs. 30,000 – 35,000 + Performance Incentive
Lunch: Provide
Timings: 10am - 07pm
Education: Minimum Intermediate
Disclaimer:
E-Commerce Based business hay jo residential building mein hay, not in commercial Area
Sirf wahe candidates contact kerain jinhain feasible ho!