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Details
Hiring Person/CompanyHiring as Company
Company NameMJ Communications
Type of AdJob Offer
Salary from35000
Salary to100000
Career LevelEntry Level
Description
Handle incoming calls from customers and provide timely, accurate, and helpful responses.
Identify customer needs, offer appropriate solutions, and ensure issues are resolved effectively.
Maintain customer records by updating account information accurately after each interaction.
Follow call scripts, quality guidelines, and communication protocols provided by the company.
Escalate complex issues to supervisors or relevant departments when necessary.
Meet performance metrics including call quality, attendance, productivity, and customer satisfaction targets.
Maintain professionalism, positive attitude, and courteous communication at all times.
Adhere to company policies, confidentiality requirements, and workplace standards.
Collaborate with team members and participate in training sessions to improve skills and service quality.
Perform any additional duties assigned by the Team Lead, Supervisor, or Management.
Your safety matters to us!
- Only meet in public / crowded places such as metro stations and malls.
- Never go alone to meet a buyer / seller, always take someone with you.
- Check and inspect the product properly before purchasing it.
- Never pay / transfer any money in advance before inspecting the product.
Ad ID: 1108802172
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