Description
Providing introductory information to customers and support team
Ensuring that customers are satisfied with products or services
Following up with clients or customers to check that they’re still satisfied with any purchases
Letting customers or clients know about additional products or services
Determining the quickest, most effective ways to answer a client’s or customer’s questions
Escalating queries and concerns
Troubleshooting common issues with a product or service
Working with a team of CSRs and other departments to find appropriate solutions
- Candidate should be residing currently in PAKISTAN
- Must have a PC or Mobile Phone with Stable Internet Connection
- Language: English and Urdu and MANDARIN
- Proficient in Social Media Platforms