Description
1. Data Entry and Record Keeping:
- Update daily order records accurately in Google Sheets/Excel.
- Maintain detailed records of daily purchasing and inventory management.
2. Courier and Shipments:
-Prepare courier shipments and maintain tracking details.
-Coordinate with courier services for timely deliveries.
3. Customer Support:
-Respond promptly to customer queries via call and WhatsApp.
-Handle customer follow-ups and resolve basic issues.
-Write and respond to customer emails professionally and efficiently.
4. Basic Accounting and Record Maintenance:
-Manage daily sales, purchase records, and basic bookkeeping.
-Prepare expense reports and maintain petty cash.
5. Meeting Coordination and Communication:
-Schedule meetings, send reminders, and prepare agendas.
-Share important updates and information with the operations department through WhatsApp groups.
6. Email Communication:
-Draft, send, and respond to business emails in a professional manner.
-Manage email correspondence related to orders, customer inquiries, and internal coordination.
Skills Required:
-Proficiency in Microsoft Excel/Google Sheets.
-Excellent written and verbal communication skills (Urdu and English).
-Basic knowledge of accounting and record management.
-Ability to draft and respond to emails professionally.
-Strong organizational and multitasking abilities.
-Familiarity with courier and shipment handling.
-Problem-solving attitude and team coordination skills.
Qualification:
-Minimum Intermediate, Bachelor's degree preferred.
-Prior experience in data entry, customer support, or admin roles is advantageous.