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Details
Hiring Person/CompanyHiring as Company
Company NameKluster Creative
Type of AdJob Offer
Salary from80000
Salary to100000
Career LevelMid-Senior Level
Description
Job description
Now Hiring: Client Service Manager
Location: Lahore | Department: Client Services
Kluster Creative is seeking an experienced Client Service Manager to manage client relationships and ensure seamless execution of projects. The role requires someone highly organized, proactive, and skilled at building strong partnerships. Key Responsibilities
Act as the primary point of contact for clients, building and maintaining strong, long-term relationships.
Understand client objectives, business goals, and challenges to provide tailored solutions.
Translate client requirements into actionable briefs for creative and production teams.
Manage multiple accounts simultaneously, ensuring deadlines, budgets, and quality standards are met.
Coordinate across teams to ensure projects are delivered smoothly from concept to execution.
Prepare and present proposals, pitches, and client presentations.
Track project progress, share updates, and provide detailed account reports.
Resolve client concerns and manage escalations with professionalism.
Identify opportunities for account growth, upselling, and cross-selling services.
Ensure contracts, agreements, and financials are managed in line with company policies.
Conduct regular review meetings with clients to ensure satisfaction and long-term engagement.
Stay up to date with industry trends and recommend innovative ideas for client strategies.
Support business development by assisting in pitches and onboarding new clients. Requirements
Bachelor’s degree in Business, Marketing, Communications, or related field.
3–5 years of experience in client servicing/account management (preferably in a creative or marketing agency).
Excellent communication, presentation, and negotiation skills.
Strong organizational and multitasking abilities with attention to detail.
Proactive problem-solving mindset and client-focused approach. Why Join Us?
Competitive salary & benefits
Growth & career development opportunities
Creative, collaborative work environment
Apply by sending your CV to{ [redacted email address] } with the subject line: Client Service Manager – Kluster Creative
#Hiring #ClientServiceManager #KlusterCreative #LahoreJobs #CareerOpportunity
Your safety matters to us!
- Only meet in public / crowded places such as metro stations and malls.
- Never go alone to meet a buyer / seller, always take someone with you.
- Check and inspect the product properly before purchasing it.
- Never pay / transfer any money in advance before inspecting the product.
Ad ID: 1107793145
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