Description
We are looking for a friendly and professional Chat Support Executive to handle customer queries through online chat. The ideal candidate should have good communication skills, a positive attitude, and the ability to respond quickly and professionally.
Responsibilities
Respond to customer messages and inquiries through chat.
Provide accurate information and resolve customer issues.
Maintain a polite and professional tone with customers.
Handle multiple chats efficiently.
Follow company policies and support procedures.
Escalate complex issues to the relevant team when needed.
Requirements
Good written English skills.
Basic computer and internet knowledge.
Fast typing and quick response skills.
Customer-friendly attitude.
Ability to work under pressure and meet targets.
Previous chat support or customer service experience is a plus.
Job Type
Full-time | Night Shift