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Chat Support Executive
Model Town Link Road, Lahore
2 days agoDetails
Hiring Person/CompanyHiring as Company
Company NameSixer Technologies
Type of AdJob Offer
Salary from25000
Salary to35000
Career LevelEntry Level
Salary PeriodMonthly
Position TypeFull-time
Description
Chat Support Executive
We are looking for a chat support executive to join our team and provide excellent customer service to our clients. You will be responsible for answering queries, resolving issues, and providing feedback via online chat platforms.
Responsibilities:
• Respond to customer inquiries and complaints via chat in a timely and professional manner
• Provide accurate and relevant information to customers and escalate complex cases to the appropriate team
• Follow up with customers to ensure their satisfaction and loyalty
• Maintain records of customer interactions and transactions
• Collaborate with other team members and share best practices
Requirements:
• Excellent communication and interpersonal skills in English and Urdu
• Experience in customer service, chat support, or related field
• Ability to multitask, prioritize, and work under pressure
• Familiarity with chat software and tools
• High school diploma or equivalent
Benefits:
• Competitive salary ranging from 25k to 35k PKR per month
• Performance-based increments and bonuses
• Shifts (day and night)
• Friendly and supportive work environment
• Equal opportunity for men and women
If you are interested in this position, please apply with your resume and a cover letter. We look forward to hearing from you!
