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CallHive BPO
New City Phase 2, Wah
1 week agoDetails
Hiring Person/CompanyHiring as Company
Company NameCallHive BPO
Type of AdJob Offer
Salary from25000
Salary to75000
Career LevelEntry Level
Salary PeriodMonthly
Position TypeContract
TypeOthers
Description
Our call center is a centralized hub where customer service representatives handle incoming and outgoing phone calls, emails, chats, and other interactions with customers. It serves as a critical point of contact between a company and its customers, providing timely and effective support, resolving issues, and fostering long-term relationships. We utilize advanced technology, such as interactive voice response (IVR) systems, customer relationship management (CRM) software, and analytics tools, to manage and optimize customer interactions.
The primary goals of our call center include:
- Providing exceptional customer service and support
- Resolving customer complaints and issues efficiently
- Building brand loyalty and customer retention
- Generating sales and revenue through upselling and cross-selling
- Gathering customer feedback and insights to improve products and services
