Description
We are looking for a skilled, responsible, and detail-oriented individual to manage data compilation, office computer tasks, website order monitoring, and customer support.
Key Responsibilities:
• Compile, organize, and maintain data received from different branches.
• Enter, update, and verify data using Microsoft Excel.
• Prepare daily, weekly, and monthly reports for management.
• Create and format official documents using Microsoft Word.
• Prepare professional presentations using Microsoft PowerPoint.
• Check, monitor, and process customer orders received through the company's official website.
• Verify order details and coordinate with relevant branches or departments regarding order status.
• Handle customer queries, complaints, and order-related issues professionally.
• Follow up on unresolved customer issues and ensure timely solutions.
• Maintain accurate digital records, spreadsheets, and office documentation.
• Assist management in preparing branch performance reports and comparison sheets.
• Perform routine computer and administrative office tasks while maintaining the confidentiality of company data.
Required Skills & Experience:
• Microsoft Excel: Experience in data entry, formulas, formatting, data compilation, and report preparation.
• Microsoft Word: Experience in document creation, formatting, and official correspondence.
• Microsoft PowerPoint: Experience in preparing and formatting professional presentations.
• Basic computer troubleshooting and general office computer skills.
• Ability to check and manage orders through an official website.
• Good communication skills for handling customer queries and resolving complaints.
• Strong attention to detail, organizational skills, and time management.
• Previous experience in data compilation, customer support, or office administration will be preferred.