Description
Job Description
We are looking for a motivated and responsible Account Manager to manage customer accounts, develop strong client relationships, and ensure smooth coordination between customers and our internal sales and operations teams.
The ideal candidate should have excellent communication skills, be organized, proactive, and capable of managing multiple clients and tasks simultaneously.
Key Responsibilities
Manage and maintain relationships with existing and potential customers.
Handle customer inquiries, quotations, orders, and follow-ups.
Coordinate with sales, production, design, and delivery teams to ensure timely order completion.
Regularly follow up with clients regarding orders, payments, and deliveries.
Identify opportunities to generate new business from existing and prospective clients.
Maintain accurate customer and order records.
Resolve customer complaints and coordinate with relevant departments for solutions.
Prepare regular sales and account activity reports.
Ensure a high level of customer satisfaction and professional communication.
Follow up with architects, interior designers, corporate clients, and other potential business accounts where required.
Requirements
Bachelor's degree in Business, Marketing, Management, Commerce, or a related field.
1–3 years of experience in account management, sales, customer service, or a related role.
Excellent communication and interpersonal skills.
Good command of English and Urdu.
Good knowledge of MS Office, especially Excel and Word.
Strong follow-up, negotiation, and problem-solving skills.
Ability to work independently as well as part of a team.
Presentable, professional, and customer-focused.
Salary & Benefits
Competitive salary based on experience and skills.
Performance-based incentives.
Career growth opportunities.
Professional working environment.