Description
Company : Spring rose events - Nasir bagh road Peshawar - On-Site
Position: Front Desk & Booking Officer to manage client inquiries, handle walk-in customers, maintain booking records, and help generate new bookings.
Salary : Basic Salary (Mentioned above) + Comission on each booking
Key Responsibilities:
- Greet and assist customers visiting the wedding hall office.
- Manage all incoming calls, messages, and customer inquiries.
- Provide information about wedding packages, availability, and pricing.
- Record bookings, advance payments, and maintain proper documentation.
- Coordinate with the event management team for upcoming events.
- Actively find and follow up with potential clients (via phone or online).
- Maintain a positive and welcoming environment at the front desk.
- Ensure all client details and bookings are handled accurately.
Requirements:
- Minimum Intermediate (Bachelor’s preferred).
- 3-4 years of experience in customer service, sales, or front desk roles (event or -hospitality industry preferred).
- Excellent communication skills in Urdu and basic English.
- Confident personality with a polite and professional attitude.
- Basic computer knowledge (MS Office, WhatsApp, call handling).
- Must be punctual, well-organized, and customer-focused.