Description
Bench-Mark Studio is a thriving firm specializing in Real Estate, Architecture, and Graphic Illustration. The company operates in multiple locations including the UK, USA.
Role Description
This is a full-time on-site role for a Customer Support Representative located in Lahore. The Customer Support Representative will be responsible for addressing customer inquiries, ensuring customer satisfaction, and providing exceptional customer service. Daily tasks include responding to customer emails, online chat, and phone calls, resolving issues promptly, and maintaining thorough records of customer interactions.
Job Requirement
Customer Support and Customer Service skills
Ability to ensure Customer Satisfaction
Excellent Communication skills
Strong problem-solving and organizational skills
Ability to work well under pressure and handle multiple tasks
Experience in a customer-facing role is a plus
Qualification's
High school diploma or equivalent; a bachelor's degree is a plus
Salary will 45k to 60k