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Details
Hiring Person/CompanyHiring as Company
Company NameOutsource Tel
Type of AdJob Offer
Salary from40000
Salary to75000
Career LevelAssociate
Description
Shift Timing: Night Shift (US/UK Time Zone)
Department: Customer Support / Call Center
Employment Type: Full-time
Job Overview:
We are looking for a dedicated and energetic Customer Service Executive to handle inbound calls for our international clients. The ideal candidate will have strong communication skills, a customer-first attitude, and the ability to resolve queries efficiently during the night shift. Students from A-O levels can work as well
Key Responsibilities:
• Answer incoming calls and assist customers with their inquiries, issues, or service requests.
• Maintain a positive and professional attitude towards customers at all times.
• Document call details accurately in the CRM system.
• Provide timely resolutions and escalate complex issues to the supervisor when necessary.
• Meet performance targets including call handling time, quality, and customer satisfaction.
• Follow company policies and maintain confidentiality of client information.
Requirements:
• Minimum Intermediate / Bachelor’s degree preferred.
• Excellent spoken and written English communication skills.
• Prior experience in an international inbound call center is an advantage.
• Ability to work in a fast-paced environment and handle pressure.
• Willingness to work night shifts (US/UK business hours).
• Basic computer literacy and familiarity with MS Office / CRM software.
Benefits:
• Competitive salary with performance-based incentives.
• Paid training and professional development opportunities.
• Transport facility (depending on location).
• Friendly and supportive work environment.
• Growth opportunities within the organization.
How to Apply:
Whats your cv
Join our team and become part of a growing company that values professionalism, teamwork, and customer satisfaction.
Your safety matters to us!
- Only meet in public / crowded places such as metro stations and malls.
- Never go alone to meet a buyer / seller, always take someone with you.
- Check and inspect the product properly before purchasing it.
- Never pay / transfer any money in advance before inspecting the product.
Ad ID: 1108086403
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