Customer Relationship Officer & Data Entry
Added on 13 Oct, Ad ID: 850349760
Salary period: Monthly
Position type: Full-time
Candidate should be able to use Ms Office mostly Ms Word and Ms Excel.
Candidate will need to enter data into the software and system based on the sales data of the day.
Training in the required software will be provided.
Customer Relationship Management
He will be given the customer phone line receiving inbound queries from customers across Pakistan regarding the status of their order, their ledger balance etc, stock on floor etc.
He will need to plan the dispatches of orders as they are updated on the screen.
His tasks would include but not be limited to:
1. Convincing distributors/customers to place orders – Telesales
2. Informing them about the stock availability so that order can be prepared
3. Planning the vehicle against the stock and issuing the dispatch schedule one evening before
4. Informing the distributor about potential dispatch
5. Informing them once the dispatch has been made
6. Getting the confirmation from them with a satisfactory note
7. Repeating the cycle