Description
**Job Title: Call Center Staff (Freshers & Experienced)**
**Location:** [Lahore Johar town]
**Salary:** Up to ₹30,000/month
**Job Type:** Full-Time
**Job Description:**
We are seeking motivated and dynamic individuals to join our call center team. Whether you're a fresher looking to kickstart your career or an experienced professional looking for a new challenge, we have opportunities for you. As a Call Center Representative, you will be the voice of our company, engaging with customers, assisting with inquiries, and providing exceptional service.
**Key Responsibilities:**
- Answer inbound calls and make outbound calls to customers
- Resolve customer queries, complaints, and concerns in a professional manner
- Provide information about products and services
- Maintain a high level of customer satisfaction
- Document customer interactions in the system
- Meet or exceed performance targets and KPIs
**Requirements:**
- **Freshers:** No prior experience required, training will be provided
- **Experienced candidates:** Prior experience in customer service or call center roles is preferred
- Excellent verbal and written communication skills
- Strong problem-solving and multitasking abilities
- Ability to work in a fast-paced environment
- Basic computer literacy
- Willingness to work in shifts (if required)
**Benefits:**
- Competitive salary up to ₹30,000/month
- Comprehensive training and development programs
- Opportunities for career advancement
- Friendly and supportive work environment
- Health benefits (if applicable)
If you are passionate about customer service and are ready to join a dynamic team, apply now!